OUR AREA OF SPECIALTY
CALL CENTRE SOLUTION
KoboVoice dialer is an effective tool for communication in a Call Center. As the name “Call Center” itself suggests, there is obviously a massive load of incoming and outgoing call traffic all day and maybe all night too.
Business X is a growing company with increasing staff number. Business X has branches nationwide and is about to set up a virtual international branch in order to reach international clients as well. How can KoboVoice make this possible at minimal cost to the company?
KoboSwitch helps to bridge licensed operators, content providers and businesses with other licensed telecom operators at a very minimum fee. KoboSwitch ensures seamless and uninterrupted interconnection of
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In addition to telecom services we provide, we also have a track record of data centre and back up set up for businesses across Nigeria. In a article, it was reported that data centre is on the rise with Nigeria and South Africa representing about 60% of that growth.
KoboVoice is a telecommunications solution company made up of experts cut across various technology and managerial fields. KoboVoice is a premier pay as you go IP PBX hosting platform in Nigeria. With over 10 years combined experience, our team of Voice design analysts is on the fore-front of Voice over Internet Protocol designs in Nigeria. With our dialling technologies in contact centres, we aim to modernize the contact/call centre era with an affordable platform while maintaining high call quality.
In an article posted on Biz Tech Africa, TLC (Tariff Consultancy ltd; a company that specialises in data centre pricing said Nigeria and South Africa account for about 60% of the total data centre space on the African continent. TCL forecasts that Data Centre space will amount to 107,000 square metres in Africa as of Read more about Data centre on the rise in Africa but growth is uneven[…]
Applications of IVR IVR can be applied across many fields where human presence can be replaced, such as: 1. Game shows by IVRs, where viewers can cast votes or play reality show games or simply send across feedback. 2. Database development that enables you to collect useful data about your customers to be used marketing Read more about KoboVoice IVR services[…]
One problem many traditional call centres have is that they have not been designed to deal with the ever-expanding range of technologies and devices – from personal computers services such as emails and web chat to mobile phone services such as SMS and Instant Messaging. IP telephony has come a long way since its inception Read more about KoboVoice Call centre solution[…]
Our IP-PBX (Internet protocol-Private Branch Exchange) is second to none. We host your intercom solutions for you in the cloud and this means that you don’t need to worry about locations as long as you have an internet connection anywhere you go to. We provide you with extensions which work like traditional intercom services only Read more about Our IP-PBX Solution[…]